CLARENDEN COMMUNICATIONS
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CLARENDEN COMMUNICATIONS
Home
Services
  • Internet Solutions
  • Mobile & IOT
  • VOIP & Business Landlines
  • Network & WIFI
  • AV & Automation
  • AI Call Handling
Smart Home
About
Contact
More
  • Home
  • Services
    • Internet Solutions
    • Mobile & IOT
    • VOIP & Business Landlines
    • Network & WIFI
    • AV & Automation
    • AI Call Handling
  • Smart Home
  • About
  • Contact
  • Home
  • Services
    • Internet Solutions
    • Mobile & IOT
    • VOIP & Business Landlines
    • Network & WIFI
    • AV & Automation
    • AI Call Handling
  • Smart Home
  • About
  • Contact

AI CALL HANDLING

Every call answered. Day, night and weekend.

We believe in creating meaningful experiences that inspire and connect. Let us help you bring your vision to life.

BOOK A DEMO




24/7

2 rings

2 rings

 Answered, including out of hours 

2 rings

2 rings

2 rings

 Typical time to answer

100%

2 rings

100%

 Of calls logged and summarised

THE PROBLEM IT SOLVES

RECOVER THE REVENUE YOU NEVER KNEW YOU LOST

A voicemail is a lost customer


Most small businesses lose enquiries the same way: the phone rings while everyone is on site, with a client, or already on another call. The caller doesn't leave a message they ring the next name on the list.


AI call handling closes that gap. It answers in your company's name, in a natural voice, with the information you'd give a caller yourself. Simple questions get an answer on the spot. Anything that needs a person gets captured properly and handed over, so nothing sits in a voicemail box until Monday.


It works alongside your existing numbers and phone system no rip-and-replace, no new handsets, no long contract to find out whether it suits you.

CAPABILITY - What your AI receptionist does

ANSWERS EVERY CALL

ANSWERS ROUTINE QUESTIONS

QUALIFIES THE ENQUIRY

No queue, no engaged tone, no voicemail. Ten calls at once are handled as easily as one.

QUALIFIES THE ENQUIRY

ANSWERS ROUTINE QUESTIONS

QUALIFIES THE ENQUIRY

Asks the questions you'd ask who's calling, what they need, how urgent it is and records the answers.

ANSWERS ROUTINE QUESTIONS

ANSWERS ROUTINE QUESTIONS

ANSWERS ROUTINE QUESTIONS

Opening hours, prices, locations, order status, service details. Trained on your business, not a generic script.

TRANSFERS CALLS

BOOKS APPOINTMENTS

ANSWERS ROUTINE QUESTIONS

Warm transfer to a mobile, desk phone or Teams client when a human is the right answer.

BOOKS APPOINTMENTS

BOOKS APPOINTMENTS

BOOKS APPOINTMENTS

Reads live availability and puts the appointment straight into your calendar or booking system.

WRITES IT ALL DOWN

BOOKS APPOINTMENTS

BOOKS APPOINTMENTS

Every call transcribed and summarised, emailed to your team and pushed to your CRM.

Ready to take the next step?

We build and run the whole thing for you. There's nothing for you to configure and nobody to train. 

Get Started

 A short session on how your calls come in today, what people ask for, and what a good outcome looks like.

Your voice, your greeting, your answers, your routing rules connected to your numbers, calendar and CRM.

 Ring it yourself as often as you like. We refine the wording and the handovers until it sounds right.

 Calls are reviewed after go-live and the system is adjusted as your business changes. Fully managed, ongoing.

WHERE IT EARNS ITS KEEP - Built around how you actually work

CARE PROVIDERS

LEGAL & PROFESSIONAL

LEGAL & PROFESSIONAL

 Family enquiries answered out of hours, urgent calls escalated immediately, everything documented.

LEGAL & PROFESSIONAL

LEGAL & PROFESSIONAL

LEGAL & PROFESSIONAL

 New client enquiries captured with conflict-check details and booked in for a fee earner to call back.

TRADES & FIELD TEAMS

LEGAL & PROFESSIONAL

TRADES & FIELD TEAMS

 Nobody answers the phone from a loft or a van. Jobs are taken, priced and diarised while you work.

PROPERTY & LETTINGS

LEGAL & PROFESSIONAL

TRADES & FIELD TEAMS

Viewing requests and maintenance reports handled evenings and weekends, when tenants actually ring.

Frequently Asked Questions

It sounds natural and conversational, and most callers simply get on with their enquiry. We're upfront by design: the greeting can say it's an automated assistant, and callers can ask for a person at any point.


No. It can sit in front of your existing numbers, or take over only after hours and when your team is busy. If you'd like to move your lines to us at the same time, we'll port them free of charge.


It hands over. You decide the rules: transfer to a mobile, ring a rota, take a message, or flag it as urgent and anything it couldn't resolve is summarised so your team can pick it up with full context.


We train it on your material: services, pricing, opening hours, locations, policies, common questions. If your answers change, tell us and we'll update it.


Calls are encrypted in transit, data is held in line with UK GDPR, and retention periods are set by you. We'll walk you through exactly what's stored and where before you go live.


 Pricing depends on call volume and how much you want the system to do. Most small businesses find it costs less than the enquiries they currently lose in a month. We'll quote after the first conversation, no obligation.


Copyright © 2025 CLARENDEN COMMUNICATIONS LIMITED - All Rights Reserved. 


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